
The TotalChoice Web Hosting Operations Center is located in Burton, Michigan and is staffed twenty-four hours per day, seven days a week.
The TotalChoice Web Hosting Operations Center provides round-the-clock monitoring of all hardware, including routers, switches, UPS systems, and servers. In brief, this comprises; Monitoring of all critical services and ports, including FTP, HTTP, SMTP, HTTPS, SSH, TELNET, CPANEL and POP3.
Routine network monitoring of the Local Area Network, Internet connectivity (all routers, switches, and wiring), and the Internet backbone via MRTG and our custom tailored software. Close and constant communication with our data center providers to ensure that our customers have constant access to high-performance Internet connections 24 hours per day, seven days per week. An instant paging system to alert our staff to a failure on any monitoring service. This is supplemented by audible alarms and LAN messages.